Roadside Assistance & Concierge Service

What is the MexVisit® Mexico Auto Insurance supplement?


When our optional MexVisit® Travel Assistance coverage is purchased, in addition to the regular tourist auto insurance policy, coverage includes not only excellent auto insurance protection from Mexico's finest underwriters, but also the best travel assistance coverage available in the marketplace.

Coverage is available 24 hours a day, 365 days a year, through a live case monitoring contact center. MexVisit® is available as an option on all policies.

MexVisit® Description of Benefits:

MexVisit® Medical Assistance
- 24 Hour Medical Assistance - Emergency Medical Transportation (Land and Air Evacuation)
- Transportation & Lodging Expenses for Companion - Lodging Expenses during Convalescence
- Return of Travel Companions to Place of Residence - Medical Repatriation of Mortal Remains
- Dental Assistance - Glasses & Contact Lenses Replacement Assistance
MexVisit® Travel Assistance
- Tourism & Travel Information - US State Department travel Advisory
- Communications with Embassies and Consulates - Emergency Communications & Messaging
- Assistance to File and Recover Lost or Stolen Documents - Emergency Money Transfers
- Travel Agency Services - Lost Baggage Recovery Assistance
MexVisit® Roadside Assistance
- Emergency Delivery of Fuel - Flat Tire Service
- Battery Jumpstart - Locksmith Service
- Service & Repair Shops Referral - Sending of Spare Parts for Repair
- Towing - Return of Vehicle if Trip is Interrupted
- Interrupted Trip Continuation - or Return to Place of Residence
- or Return of Car Rental - Lodging Expenses
MexVisit® Auto Liability Legal Assistance
- 24 Hour Professional Attorney Legal Assistance & Representation - Bail Bond Assistance
MexVisit® Personal Legal Assistance
- Legal Assistance in the Event of Abuse of Authorities or Corruption (police abuse) - Assistance to Cancel Temporary Vehicle Importation Permit


  • This is only a brief description of the coverage(s) available under policy series C11695DBG. The Policy contains reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the Policy. If there are any conflicts between this document and the Policy, the Policy shall govern.
  • Underwritten by National Union Fire Insurance Company of Pittsburgh, PA. its principal place of business in New York, NY. This is only a brief description of the coverage(s) available. Certain coverage may not be available in every state.
  • Description of the benefits listed herein does not constitute the full legal description of benefits and exclusions as described in the terms and conditions of the contract. All benefits are provided only to the covered and or listed vehicle and/or beneficiary, only for events occurring while in Mexico and only for the duration specified in the policy and/or certificate where benefits are listed. Benefits will only be provided in Mexico and not the United States, Canada and/or any other country.

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